Your gateway to more

Remote Start³

Start your vehicle from your phone and get the cabin prepped to your last climate setting. Don’t worry, once you’ve remotely started your Ford, it will remain locked.

Remote Lock/Unlock

Conveniently use your mobile device to make sure your doors are locked or unlocked without being anywhere near your vehicle.

Vehicle status

View fuel or battery level, range, tyre pressure and more, all from your phone. Perfect for planning your day before you hit the road.

Vehicle Health Alerts

Stay ahead of the little things. From low washer fluid to tailored service reminders, your Ford keeps you updated in real time with real-time vehicle health notifications.

Vehicle Locator²

Can’t remember where you parked? The Ford app shows your vehicle’s exact location, which is great for shared cars with the family or busy days out⁴.

The Ford App FAQs

• What should I be aware of when using the Remote Start³ feature?
   

  Remote Start³ keeps your vehicle locked and secure. If a door is ajar, it will still lock and start. It can be used twice in a row. After that, you will need to start the car manually. It is not available on manual vehicles.

• How does the Ford App talk to my vehicle?
   

  When you send a command, the Ford app uses the internet to talk to your vehicle through Ford’s cloud. Once the vehicle completes the task, it sends a confirmation back to your app. If there’s no mobile or data signal, the Ford app features will not work.

• What network does the Ford App use?/label>
   

  The Ford app uses a built-in global SIM that connects to Telstra, Optus or Vodafone, depending on signal strength. You cannot access or change this SIM.

• Can I share access to my vehicle with other Ford App users?
   

  Yes, once you’ve connected your vehicle as the first user, you can authorise others through the Ford app without needing to be in the vehicle. Up to 10 users can be linked to one vehicle, who have access to the same app features, but only the primary user can add or remove users.

• Why should I reset my vehicle and how do I do it?
   

  If you are selling or buying a Ford, a reset clears your data. The Ford app Connect reset removes users but keeps SYNC settings. A Master Reset clears everything. To reset, go to SYNC, then Settings, then General, select Reset and choose your reset option.

• How do I delete the Ford App?
   

  If you no longer choose to use the Ford app, you can uninstall the Ford app from your mobile device. If you uninstall the Ford app, this will not delete your Ford Account information. If you wish to delete your Ford Account, this can be done in the app under Account Settings or email Guides@ford.com. To stop the vehicle from sending data, turn off Vehicle Connectivity in SYNC.

• Which devices are compatible with the Ford app?
   

  The Ford app is compatible with smartphones and smartwatches with the following operating systems and versions:

  iOS® software requirements: software version 18.0 or later.

  Android^TM software requirements: software version 10.0 or later.

• Is the Ford app free?
   

  Yes, the Ford app is free to download and use.

• What is my vehicle's network compatibility?

  Please refer to the table below for network compatibility:

  Vehicle	Model Year	Network Compatibility
  Escape	2020.75 - 2023.75	4G
  Everest	2020.75 - Current	4G
  E-Transit	2023.00 - 2024.50	4G
  E-Transit	2024.75 - Current	4G/5G
  Fiesta ST	2020.25 - 2023.25	4G
  Focus ST	2020.25 - 2022.50	4G
  F-150	2023.00 - Current	4G
  Mustang	2021.50 - Current	4G
  Mustang Mach-E	2023.75 - 2024	4G
  Mustang Mach-E	2025 - Current	5G
  Puma	2020.75 - 2023.75	4G
  Ranger	2020.75 - Current	4G
  Transit	2020.50 - 2023.50	4G
  Transit	2024.75 - Current	4G/5G
  Transit Custom	2020.50 - 2023.75	4G
  Transit Custom	2023.75 - Current	4G/5G
  Tourneo	Current	4G/5G

• Disclosures
   

  We are working on always improving the Ford app and user experience. To achieve this, Ford may make changes to features, including adding, removing, or modifying existing ones

  [1] Use of FordPass is subject to the FordPass Terms and Privacy Policy available on ford.com.au/FordPass and requires a compatible mobile device, internet access and software (including software updates from time to time). FordPass functionality and appearance may change over time due to software updates. You are responsible for internet access, mobile network data and voice call services required for your use of the FordPass App on your mobile device, including associated fees. The FordPass App and FordPass Connect modem can only work when both are connected to the telecommunications network. The FordPass Connect modem will only function on the telecommunications networks it could use at time of manufacture. When all compatible networks for the modem in your vehicle are no longer available, the modem will stop functioning and the connected services and all data transmission via the modem will cease. Ford cannot guarantee that FordPass will be in fully operating condition at all times and the FordPass App may be unavailable or particular FordPass services interrupted. Ford is not responsible for any limitations or restrictions of the telecommunications network or of your mobile device. Warning: Local laws prohibit some phone functions while driving. Check your local road rules before using these functions. Use Remote Vehicle Start and Stop responsibly and only in well-ventilated areas where you are aware of your vehicle’s surroundings.

  [2] Available on vehicles fitted with Ford Connect Embedded Modem.

  [3] Remote Start & Stop only available on automatic vehicles. Use responsibly and only in well-ventilated areas where you are aware of your vehicle’s surroundings.

  [4] Vehicle Location settings must be switched on.